AI Voice Agents for
Every Industry
Talking Table, Talking Office and Talking Stay – three specialized AI voice agents from IDM that take calls, resolve inquiries and delight customers. Fully automated. 24/7. In natural language.
24/7
Availability
< 1 s
Response Time
95%+
First-Call Resolution
0%
Missed Calls
Three Specialized AI Voice Agents
Each agent is optimized for the specific requirements of its industry – with industry-specific knowledge, matching integrations and the right tone.
Talking Table
AI Voice Agent for Restaurants
Talking Table is the intelligent phone assistant for restaurants and food-service businesses. It takes reservations, answers questions about the menu and manages table bookings – fully automated, even outside business hours.
Learn More- Take and confirm table reservations
- Explain menu and opening hours
- Handle general inquiries and callback requests
- Multilingual (German, English and more)
- Integration with leading reservation systems
- 24/7 availability – no missed calls
Talking Office
AI Voice Agent for Businesses
Talking Office handles incoming calls for businesses, qualifies inquiries, routes callers and answers frequently asked questions. Professional, always available and fully configurable to your processes.
Learn More- Intelligent call routing by topic
- Automatically answer frequent questions
- Schedule callback appointments
- CRM integration for personalized responses
- Escalation to human agents when needed
- Detailed call log and analytics
Talking Stay
AI Voice Agent for Hotels & Hospitality
Talking Stay is purpose-built for hotels, vacation rentals and accommodation businesses. It answers guest inquiries, takes booking requests and assists during the stay – in the guest's language.
Learn More- Room inquiries and check-in information
- Explain property amenities and services
- Local recommendations and activities
- Multilingual guest service
- Integration with property management systems
- Night-shift coverage without staffing costs
What All Three Agents Share
All IDM AI Solutions are built on the same advanced speech technology – combined with industry-specific knowledge and seamless integration.
Natural Language Processing
Understands natural, spoken language – not keywords, but real conversation.
Multilingual
German, English and more languages – automatically detects the caller's language.
Fully Configurable
Adapted to your processes, your tone of voice and your specific requirements.
Ready to Use
Onboarding in just a few days. No complex IT integration needed.
Seamless Handover
For complex inquiries the agent hands over seamlessly to a human colleague.
Omnichannel-Ready
Combinable with SMS, WhatsApp and email for complete customer journeys.
How AI Agents Perform in Practice
Real-world scenarios – and how Talking Table, Talking Office and Talking Stay handle them.
Situation
A guest calls at 11 PM to reserve a table for tomorrow.
AI Solution
Talking Table takes the reservation, confirms via SMS and enters it into the system.
Situation
An existing customer asks about the status of their order.
AI Solution
Talking Office accesses the CRM, provides the status and offers a callback for details.
Situation
An English-speaking guest asks about parking options.
AI Solution
Talking Stay responds in English with all relevant parking and check-in information.
Test Your AI Voice Agent Live
In a free demo call we show you how Talking Table, Talking Office or Talking Stay would be configured for your business – and you can speak with the agent live right away.
Tailor-Made AI Agents for Your Business
Beyond our industry solutions, we develop individual AI agents designed specifically for your business processes.
Inbound Voice Agents
AI agents that take incoming calls, qualify, route or handle them autonomously. Trained on your FAQ, products and processes.
- Natural Language Understanding
- CRM Integration
- Live handover to staff
- Multilingual (DE/EN/+)
Outbound Campaign Agents
Automated outbound communication via voice and messaging. Appointment scheduling, surveys, payment reminders — scalable to thousands of contacts.
- Batch campaign management
- Personalized outreach
- Real-time reporting
- Do-not-call lists
Workflow Automation Agents
AI agents that automate complex business processes end-to-end: from data capture through validation to actions in third-party systems.
- API integrations
- Conditional logic
- Multi-step workflows
- Audit trail
Multilingual Agents
Agents that switch seamlessly between languages — ideal for international companies. Language detection automatic or via caller ID.
- 20+ languages
- Automatic language detection
- Cultural adaptation
- Local phone numbers
Analytics & Insights Agents
AI-powered analysis of all communication data. Sentiment analysis, trend detection, automatic reporting and actionable recommendations.
- Sentiment analysis
- Conversation transcription
- Trend dashboards
- Automatic alerts
Industry-Specific Agents
We develop industry-specific agents for your niche: real estate, automotive, education, logistics, insurance — every industry has its own requirements.
- Domain training
- Compliance-ready
- Industry language
- Specialized integrations
Your Agent. Your Rules.
Every Custom AI Agent is individually trained on your requirements, integrated into your systems and iteratively optimized. From concept through prototype to production rollout we are with you every step.
- Requirements workshop
- Prototype in 2-4 weeks
- Iterative training with your data
- SLA-backed production operation
- Ongoing optimization & monitoring
// Your Custom Agent
agent = IDM.create_agent({
name: "Your Company",
language: ["de", "en"],
channels: ["voice", "sms", "whatsapp"],
integrations: ["crm", "erp", "calendar"],
training: "your_data",
sla: "99.9%"
})
// Agent live in 2-4 weeks
agent.deploy() ✓
Ready for Enterprise-Grade Cloud Communications?
Talk to our experts about your requirements. Free consultation, individual offer, fast integration.