Communication
reimagined
Enterprise Cloud Communications
For over 20 years, IDM interactive digital media GmbH from Lübeck has been developing powerful communication infrastructure for companies worldwide. Carrier-grade. Made in Germany.
Trusted by leading companies
Our journey to Germany's leading CPaaS platform
From our founding in the Hanseatic city of Lübeck to becoming an internationally sought-after enterprise platform – the IDM story is one of consistent innovation.
Founded in Lübeck
IDM is founded in the Hanseatic city of Lübeck – with the vision of democratizing professional business communications for enterprises.
SMS Gateway Launch
Launch of the first in-house SMS gateway with direct carrier connections in Germany.
Carrier-Grade Infrastructure
Establishment of a fully redundant Tier-1 infrastructure.
Massive Coverage Expansion
Reaching 200+ countries with 1,000+ GSM and CDMA networks worldwide.
SS7 Network Infrastructure
Establishment of a fully redundant Tier-1 SS7 network infrastructure for carrier-grade interconnects.
GSMA Certification
IDM's P2P Hub is officially GSMA-certified – a quality seal for the highest standards in international SMS routing.
Artilium Group Merger
IDM becomes part of the Artilium Group, an international telco carrier group listed on the London Stock Exchange.
ISO Compliance
IDM introduces fully ISO 27001 (information security) and ISO 9001 (quality management) compliant processes.
UCB Carve-Out
United Capital acquires all shares of interactive digital media. The UCB Group already holds shares in AnyMessage GmbH – an enterprise CPaaS provider – combining enterprise expertise with core networking and global coverage.
AI Chatbots
IDM and its sister company AnyMessage launch multichannel and AI chatbots for enterprise customers.
AI Agent Solutions
IDM and AnyMessage launch AI Voice Agent Solutions for Enterprises.
Self-Service AI Platform
Launch of the full self-service AI agent platforms: Talking Table, Talking Office and Talking Stay. Enterprises can configure and deploy their own AI voice agents.
What drives us
Six core principles that guide every decision at IDM – from product development to customer support.
Security & Compliance
ISO 27001 compliant. All data remains in Germany – GDPR-compliant and meeting the highest security standards.
Customer Focus
Personal service through dedicated account managers. We think long-term and are true partners to our customers.
Technical Excellence
Carrier-grade infrastructure with 99.99% availability. Our platform is continuously evolved.
Global Reach
Direct connections to over 200 mobile operators worldwide. Messages reach recipients in 180+ countries.
Made in Germany
Development, operations and support are exclusively based in Germany. Reliability and quality to German standards.
Team Spirit
An experienced team of engineers, carrier specialists and industry experts works every day to deliver the best for our customers.
Verified Quality & Security
Our certifications demonstrate that IDM meets the highest standards for security, quality and compliance.
ISO 27001
Information Security Management
ISO 9001
Quality Management System
GDPR
EU General Data Protection Regulation compliant
GSMA
GSMA certified P2P Hub Provider
IMT-HUB — The technological heart
The proprietary IMT-HUB platform is the foundation of all IDM services. It connects carrier-grade messaging infrastructure with modern API standards and gives enterprises direct access to global communication networks.
- Direct connections to Tier-1 carriers worldwide
- Real-time monitoring and intelligent routing
- Multi-channel: SMS, Voice, RCS, WhatsApp Business
- Integrated SMS firewall with AI-powered threat detection
- RESTful API & SMPP for maximum flexibility
3 locations in Germany
Redundant Data Centers
200+ operators worldwide
Carrier Connections
99.99% SLA
Platform Availability
50M messages/day
Messages per day
Ready for Enterprise-Grade Cloud Communications?
Talk to our experts about your requirements. Free consultation, individual offer, fast integration.