comunified.com — Relaunch of Our Oldest Platform on May 1, 2026
On May 1, 2026, comunified.com — IDM's oldest enterprise platform, originally launched in 2005 — will be available with a completely new look and feel and numerous new features for our customers.
On May 1, 2026, the fully overhauled version of comunified.com goes live. The platform — originally launched in 2005 as IDM's first enterprise messaging application, older than most modern CPaaS providers — gets a complete re-release after more than two decades.
What stays
The platform's DNA stays intact: comunified remains the messaging tool for small and mid-sized businesses that want to run their customer communication professionally, without stepping into enterprise-CPaaS complexity. No SMPP, no API-documentation onboarding, no integration weeks — just a web portal where marketing and service teams plan, send and track messages.
What changes
Modern interface. The UI has been rebuilt from the ground up — reactive, mobile-friendly and noticeably faster than the previous generation.
New channels. Alongside SMS, now also RCS Business Messaging, WhatsApp Business and email, in a unified conversation model.
Better segmentation. The audience builder supports multi-step rules — by purchase history, by opt-in timestamp, by interaction pattern.
Journey automation. Simple trigger-action flows for welcome sequences, abandoned-cart reminders, reactivation campaigns.
Built-in GDPR tooling. Double opt-in is standard, consent log per contact, automatic opt-out handling, export on request for data-subject rights.
What existing customers can expect
Existing accounts are migrated automatically — contact lists, campaign history and opt-in status all carry over. The migration runs in stages between May 1 and May 15, 2026; each account receives an individual cutover date and a transition checklist.
Existing API integrations continue to run on the legacy endpoint schema in parallel for another 12 months before the hard cutover.
Further details and the migration checklist follow in the customer portal in early April.
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