Milestone: IDM Exceeds 200 Direct Carrier Connections

With the conclusion of six new direct connections to mobile network operators in Southeast Asia and Oceania, IDM has exceeded the 200 mark for direct carrier connections worldwide — a milestone the company has been working steadily towards over the past several years.

Why direct connections matter

The difference between a direct interconnect to an MNO and routing via a sub-aggregator is substantial in the A2P world: lower latency, higher delivery rates, fewer intermediate hops vulnerable to grey-route manipulation, more precise delivery receipts and enforceable SLAs at carrier level.

For enterprise customers sending authentication codes, transaction confirmations or critical service notifications, this is not a technical nicety — it is the difference between three-second OTP delivery and a frustrated customer who never receives their code.

Where the new connections sit

The current expansion covers operators in Vietnam, Thailand, Malaysia, the Philippines, Indonesia and Australia. It closes a gap that has come up more and more often in conversations with enterprise customers growing their APAC business.

With 200+ direct connections plus integration into all major GSMA OC hubs, IDM now covers practically every destination with meaningful enterprise A2P volume either directly or via the shortest possible routing paths.

What's next

The 2025/2026 roadmap targets another 20–30 direct connections — with a focus on sub-Saharan Africa (Nigeria, Kenya, South Africa, Côte d'Ivoire) and Latin America (Brazil, Mexico, Colombia). In parallel, existing routes are being consolidated with redundancy partners to support the highest enterprise SLAs.