Messaging for the
Public Sector
Citizen communication, emergency alerts and eGov services — GDPR-compliant, from German data centers, with highest availability.
GDPR
Fully compliant
BSI
Security standards
100%
German DC
24/7
Availability
Digital Administration via Messaging
Secure, accessible and privacy-compliant communication between authorities and citizens.
Citizen Communication
Appointment notifications, official document deliveries and status messages by SMS — more reliable than email, faster than post.
98% reachabilityEmergency Alerts (KATWARN)
Mass notifications for severe weather, evacuations or disasters. Up to 10,000 SMS per second.
10,000 MPSOTP for eGov Portals
Secure two-factor authentication for citizen portals, digital applications and online ID functions.
BSI-compliantAdministrative Notices
Notification of available notices in the citizen portal. No sensitive data by SMS — only secure links.
GDPR-compliantCitizen Participation
SMS-based surveys, votes and feedback channels for greater citizen engagement and transparency.
High participationMultilingual
Automatic language detection and multilingual notifications for diverse population groups.
20+ languagesHighest Security Standards
IDM meets the strict requirements of the public sector: GDPR compliance, BSI baseline protection compatible, exclusively German data centers, ISO 27001 compliant.
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