Messaging for
Logistics & Shipping
From shipping confirmation to IoT sensor — IDM delivers the messaging infrastructure for the entire logistics chain. Real-time, reliable, global.
98%
SMS Open Rate
40%
Fewer WISMO
<5s
SMS Delivery Time
180+
Countries
Messaging Across the Supply Chain
From warehouse to last mile — IDM messaging accompanies every shipment.
Shipping Notifications
Automatic SMS on dispatch, intermediate status and delivery. Customers always know where their package is.
40% fewer WISMO inquiriesReal-time Tracking
Delivery notifications with live tracking link. The recipient sees the driver on the map.
98% open rateDelivery Time Windows
SMS with expected delivery time and option to reschedule — directly by reply SMS.
25% fewer failed deliveriesDriver Communication
Bidirectional SMS between driver and dispatch. Route changes, emergencies, confirmations in real time.
Real-time communicationPickup Notifications
Click & collect, parcel shop pickup, return notifications — automated notification chains.
Faster pickupIoT / M2M Communication
SMS-based communication for telematics, fleet management and IoT sensors. Temperature alerts, geo-fencing.
Seamless monitoringSeamless Connection to Your Systems
Ready for Enterprise-Grade Cloud Communications?
Talk to our experts about your requirements. Free consultation, individual offer, fast integration.