Voice solutions

Maximize your customer loyalty with minimal staffing requirements

 

If you are looking for an innovative and highly personal way to get in touch with your customers, you should get to know IDM's voice solutions.

With minimal human and financial resources you can reach the majority of your customers via Text-to-Speech or Voice Calls and inform them on order confirmations, reservations or delivery notifications.

IDM Text-to-speech

  • choice between male or female HD voice
  • high quality natural language speech synthesis
  • real time conversion of any text into speech
  • available in 15 different languages with multiple accents
  • additional languages available on request
  • option to verify call quality and intonation prior to sending
  • delivery confirmations (DLR)
  • automatic call retries if recipient cannot be reached
  • setting time slots in which the calls are to be carried out

In the following clip you get a first impression of the quality of language:

IDM Voice Calls

As an alternative to our Text-to-Speech solution you can reach your customers with the IDM Voice Calls by a voice, which has been recorded in advance at a studio.

  • upload your own audio files to the servers of IDM
  • calls can be assambled from different building blocks
  • option to verify prior to sending before sending
  • delivery confirmations (DLR)
  • repitation if recipient cannot be reached
  • setting time slots in which the calls are to be carried out